Legal
Terms and Conditions
Last updated
These terms govern business use of Sensa, provided by Sensa Intelligence FZCO, Trade Licence 91128. By accepting an order or subscribing, you confirm authority to bind your business.
Services and fees
Your order specifies the modules, limits, price, billing period and any onboarding charges. Radar is the core product; Lina and Luna are optional. We charge the agreed subscription fees and applicable taxes. Renewals follow the order; otherwise monthly subscriptions renew each month until cancelled before the next billing date. Prepaid fees are non-refundable except where law or your order requires otherwise.
Your responsibilities
Keep credentials secure and connect only data and accounts you are authorised to use. Provide required privacy notices and obtain required permissions. For outreach, maintain opt-out records and comply with applicable marketing law and channel rules. Do not spam, misuse personal data, bypass limits or interfere with security.
AI and third parties
AI outputs may be inaccurate. Review recommendations and communications appropriately; do not use broker scores as the sole basis for significant employment decisions. Automated outreach operates only within your authorised configuration. We do not guarantee replies, meetings, sales or ROI. Third-party CRM and messaging changes may affect availability.
Data and ownership
You retain ownership of your data. We process it to deliver the service under the DPA and protect confidential information. Sensa retains its software, workflows and intellectual property. You may use outputs for your business, subject to law and third-party rights.
Suspension and termination
We may suspend affected services for serious misuse, security threats or overdue fees, with notice where practicable. Either party may terminate for a material breach not remedied within 14 days of written notice. Data return and deletion follow the DPA.
Liability
We provide paid services with reasonable care, subject to maintenance and technical interruptions. To the extent law permits, neither party is liable for indirect losses; aggregate liability is limited to the previous 12 months’ service fees. The limit excludes payment obligations, fraud, wilful misconduct and liability that law does not allow to be limited.
Agreement and contact
The signed order prevails on commercial terms; the DPA prevails on personal data protection. Material changes to these terms apply at renewal after advance notice, unless law requires an earlier change. UAE law as applied in Dubai governs, with disputes subject to Dubai courts unless mandatory law provides otherwise. Contact [email protected].